September 2025 - Present
Managing enterprise IT operations across multiple brand entities, including Microsoft 365, SharePoint, Intune, and 3CX Phone System administration. Overseeing AWS cloud infrastructure, IT service management via Jira, and project coordination. Driving automation, governance, and security initiatives to build scalable, reliable systems that enhance business workflows. Applying a background in Machine Learning engineering and AI model optimisation to support intelligent enterprise systems and data-driven decision making.
October 2024 - February 2025
As an ML Data Analyst, I contribute to advancing AI technologies by training models with human-centered insights and optimizing AI-generated content. I focus on maintaining data accuracy and integrity to ensure the models remain reliable and adaptable. By implementing rigorous quality assurance measures, my task was to maintain accurate and quality standards in AI output. I also develop test cases that put the AI through real-world scenarios to refine model behavior.
July 2021 - September 2021
During my internship as a Flutter App Developer at Time Research and Innovation in Dhaka, I contributed to the development of iOS applications using Flutter, following best practices to ensure high-quality code. I collaborated closely with the team to design and implement intuitive and user-friendly interfaces, while also assisting in testing, debugging, and optimizing mobile applications to enhance performance and functionality. Additionally, I participated in code reviews and offered constructive feedback to support continuous improvement in code quality.
